Description
Yumpingo is proven to grow customer satisfaction by empowering business leaders to optimize menus and service models, and by enabling frontline teams to raise operational execution standards across every menu item and every shift.
Deliver better experiences, build guest loyalty, and grow revenue!
Highlights
- Efficient - Through a 1-minute survey and dashboard designed specifically for the hospitality sector, brands gain granular, critical insight into the performance of every menu item, location, channel and shift.
- Insightful - Data is dissected to reveal specific growth opportunities in menus and service models, and pinpoints areas for improvement in FoH and BoH execution that were previously unclear and not quantifiable.
- Actionable - Through a combination of our SaaS product and strategic advice, brands can efficiently implement recommendations to deliver tangible business impact.
Key benefits of the integration
- Unique 2-way integration - As well as enabling real-time surveys across all channels, Yumpingo is the first guest experience partner that fuels your Punchh program with guest sentiment data.
- Boost loyalty enrollment - Convert more of your regulars into loyalty members by enrolling guests across all your ordering channels.
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Personalized member segmentation - Segment your loyalty members based on sentiment and menu items ordered, to enable personalized offers with increased conversion rates.
Media
Features
Experience Strategy
Strategic insights for business leaders
Develop your brand, menus, service models and experiences people love, to increase market share and accelerate growth.
Develop your brand, menus, service models and experiences people love, to increase market share and accelerate growth.
Experience Performance
Execution insights for local teams
Deliver better experiences consistently across every menu item, every server and every shift to grow loyalty and cut churn.
Deliver better experiences consistently across every menu item, every server and every shift to grow loyalty and cut churn.
Experience Transformation
Strategic advisory and implementation consultancy services
